Exchange Policy

Exchanges

If you are not 100% satisfied with your purchase, you can exchange your product. The exchange can be for a similar item or another product (in the form of store credit).

 

Unfortunately, Aromatherapy items are final sale due to the nature of the Uniquely Hand-made nature of the product. 

 

To be eligible for an exchange, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging. You must contact us within 7 days from the date that your items were delivered to you. To start the exchange process.

 

Once your exchange item is received and inspected, we will send you an email to notify you that we have received your exchange item. We will also notify you of the approval or rejection of your exchange. If you are approved, then your exchange will be processed, and via email a Gift Card will be issued to the email we have on file.

You will be responsible for paying for your own shipping costs for returning your item(s) to us. Shipping costs are non-refundable. 

To exchange an item, please complete the form below.  

IMPORTANT NOTE: This is only for non-Aromatherapy products.

 

If you are not 100% satisfied with your purchase, you can exhange the product for a refund (in the form of store credit).

 

To be eligible for a return, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.

 

You can return a product for up to 7 days from the date that your items were delivered to you. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. If you are approved, then your exchange will be processed, and a credit will automatically be applied to your original method of payment or via email Gift Card.

 

You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. 

Only regular priced items may be refunded, unfortunately sale items, are final sale. 

To return, please complete the form below.

Aromatherapy Oil

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